domestic shipping and deliveries
We ship within the continental United States. Orders can take up to three (3) to five (5) business days to process. Orders for several items might be delivered in more than one parcel.
international shipping and deliveries
For international shipping, please contact us to coordinate, with link(s) to the product page(s) and an exact destination address. Please note miamese is not responsible for any custom fees or delays from destination country. All shipping charges are non-refundable.
We accept most credit cards. All of our sales transactions go through a third party that is SSL encrypted to guarantee that your payment information is protected. We do not store card information.
In the event you would like to return your online purchase, you can do this by following the instructions and guidelines below:
- Within seven (7) days of receipt of your purchase, please contact us to request a return of your item(s). At this time, we do not accept exchanges.
- Your items should be returned in the same condition they were received, including their original packaging and purchase order billing statement.
- We cannot accept responsibility for items that are defective or damaged, resulting from improper handling, lack of care, misuse, accidents, or normal wear and tear.
- Please note any item(s) returned damaged, tangled, or without the tag intact will not be refunded.
- Please obtain proof of postage receipt, as we cannot be held responsible for any returned items lost in transit.
- Upon receipt of your return, your original form of payment will be credited with the cost of the item(s) minus the delivery and return shipping charges. Your credit card company may take an additional three (3) to five (5) business days to credit your account.
- We will process your return within seven (7) to ten (10) business days.
promotion price change refund policy
As an online business, our prices may change in response to material availability, stock, and demand from customers. In this case, we will not refund any price change difference.
The personal information you provide will be used to ensure deliveries to you. The information will only be available to miamese LLC, and it will not be shared with a third party. At any time, you may contact us and request miamese LLC to delete or correct the information held about you.